Specific Competencies Good working knowledge of desktop/laptop/mobile/Telephony systems : Desktop/Laptop O/S: Windows 10 & 11, MAC OSX Mobile OS: Apple iOS, Android, Windows Mobile Telephony Systems – Cisco hardware and Webex All Microsoft Office 2016 and 365 applications. Desktop/desk phone/laptop hardware, printers and MFD troubleshooting and diagnostics. Preferable More ❯
tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and Scripting (PowerShell, VBScript). More ❯
tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and scripting (PowerShell, VBScript). More ❯
