Italian Speaking IT Helpdesk Analyst
- Hiring Organisation
- Harvey Nash
- Location
- Broughton, Flintshire, UK
categorisation and working to SLAs * Confident supporting Windows 11 end users (everyday troubleshooting and fixes) * Working knowledge of MacOS and mobile devices (iOS/Android) for user support * Exposure to Citrix desktops/applications (access, session and performance basics) * User administration experience (account access issues, password/MFA guidance ...