Sr. Technical Account Manager, Payment Processing
Braintree, Essex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Supercash
in establishing alerting and monitoring systems for MID health, dispute thresholds, retry logic, and processing costs. You will also help evaluate and implement emerging AI tools for proactive debugging, anomaly detection, and operational optimization. This is a high-impact, highly collaborative role that demands strong technical fluency, hands-on data skills, and the ability to think ahead … for Reliability & Continuity: Document fallback scenarios and potential vendor replacements. Track SLAs, vendor performance, and incidents to support business continuity planning. Champion Observability and AI Adoption: Deploy AI-based anomaly detection and observability tooling. Leverage AI tools like Cursor to interrogate code repositories and surface root causes faster. Collaborate Across Teams and Vendors: Act as the point More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: