2nd Line Support Engineer
Wilmslow, England, United Kingdom
The Citation Group
with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware … is crucial Windows Platforms – Windows 10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365/Teams/SharePoint/OneDrive Antivirus software Intune Endpoint Manager Cloud based technologies (Azure/AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be … advantageous. Hyper V VPN, RDP Mobile devices – iPhone, iPad Google Suite Apple Business Management Multi-Tenant administration Experience in tenant migration more »
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