Desktop Support Engineer
leiston, east anglia, United Kingdom
Tata Consultancy Services
Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications … desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications and management of these devices using the in-place backend … infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows 10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative More ❯
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