mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure More ❯
specifically responsible for completing the implementation of a number of strategic based security solutions for new security tooling or existing. The engineer will also participate in security related service management processes (incident, change and problem management) and will participate in the planning, design, enforcement and review of security controls which protect the integrity of the firm. Essential Duties … security-by-design principles into development processes. Conduct reviews of existing tools and processes, identifying gaps and implementing enhancements to strengthen our security posture. Perform security scanning and vulnerability management, taking proactive measures to reduce operational risks. Monitor security alerts and implement mitigations to safeguard against potential threats and attacks. Support Data Loss Prevention (DLP) solutions that protect corporate … data across platforms, devices, and environments globally. Monitoring and managing responses to the Security Incidents and Security DLP. Standard, third party and privilege Identity Access Management Operate, manage and improve HSM key management infrastructure. Remediation of external, internal vulnerabilities, web application scanning and patch compliance. Cyber Incident Management and or Security Forensic experience. Documenting High Low and More ❯
and optimisation, with CCNA or CCNP certification. Proficient in managing Active Directory, Exchange Online, SharePoint, and Teams to maintain enterprise collaboration platforms effectively. Understanding of endpoint security technologies (e.g., antivirus software, patch management, MFA deployment), familiar with information security standards like ISO 27001, and capable of implementing account password policies, data backup, and other compliance requirements. Ability to … and collaboration tools (Lark, Teams Rooms). Proficiency in at least one scripting language (PowerShell/Python) to develop automated scripts for repetitive tasks such as bulk user account management and device configuration initialisation. Prior experience in IT support for multinational corporations is preferred, with the ability to collaborate with global teams and understand regional compliance differences. Close coordination More ❯
requires a holistic thinker with excellent leadership skills, a deep understanding of end user technologies, and the ability to manage a diverse team effectively. Responsibilities and Duties: Leadership and Management: Lead and oversee a combination of local and remote IT Support Engineers, providing direction, coaching, and development opportunities. Support the Head of End User Services, and your peers, in … KPIs) and service metrics, and aligning with HR teams on succession planning and performance issues as needed. Ensure the timely resolution of end user issues, whilst ensuring that senior management are kept updated on pertinent issues, when required. Act as a point of escalation for the team, addressing complex or high-priority issues promptly and effectively. Working with your … within budget. Coordinate with other IT teams and business units to ensure successful project outcomes and seamless integration with existing systems. Work with our Director of Asset and Vendor Management, to support the relationship management of vendors and service providers, ensuring the delivery of high-quality products and services. Work with our Head of Service Delivery to support More ❯
