Act as a key liaison between internal stakeholders, managed service providers, and external vendors to ensure operational continuity and alignment with business objectives. Infrastructure Management Oversee the day-to-day performance and availability of core infrastructure systems, including networks, servers, storage, and cloud services. Monitor infrastructure platforms proactively to … units. Service Operations & Technical Support Provide third-line support across infrastructure layers, supporting internal users and IT service desk teams. Maintain and enforce access management protocols for infrastructure components and enterprise applications. Lead incident resolution efforts involving infrastructure systems, ensuring timely escalation to third-party experts when required. Vendor … Microsoft 365 security posture across the organization. Manage the configuration and policy enforcement of Microsoft Intune, including compliance and device security baselines. Oversee vulnerability management and endpoint patching activities in partnership with external security consultancies. Administer firewall configurations and ensure consistent deployment across all locations and platforms. Maintain antivirusMore ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Robert Walters
Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network and email issues Troubleshooting Microsoft applications Managing new user and leaver administration Managing antivirus (ESET & Sophos) Advanced management of networking devices (Firewall/Switches) Managing storage troubleshooting (SANs & NAS) Managing SQL Server Excellent hardware and software troubleshooting … and problem-solving skills Managing server management and maintenance Requirements: Relevant qualifications in IT such as Microsoft, Cisco, CompTIA A minimum of 2 years experience providing IT support to clients Experience in managing some or all of the key responsibilities listed above One or more of the following skills … Expert knowledge of Virtualisation, Networking, Storage, Azure or Server Management Excellent communication skills and ability to work independently or as part of a team Willingness to learn new technologies and adapt to changes in the IT industry Desirable: Management of networking devices (Firewall/Switches) InTune/MDM More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network and email issues Troubleshooting Microsoft applications Managing new user and leaver administration Managing antivirus (ESET & Sophos) Advanced management of networking devices (Firewall/Switches) Managing storage troubleshooting (SANs & NAS) Managing SQL Server Excellent hardware and software troubleshooting … and problem-solving skills Managing server management and maintenance Requirements: Relevant qualifications in IT such as Microsoft, Cisco, CompTIA A minimum of 2 years experience providing IT support to clients Experience in managing some or all of the key responsibilities listed above One or more of the following skills … Expert knowledge of Virtualisation, Networking, Storage, Azure or Server Management Excellent communication skills and ability to work independently or as part of a team Willingness to learn new technologies and adapt to changes in the IT industry Desirable: Management of networking devices (Firewall/Switches) InTune/MDM More ❯