Information Technology Support Analyst
london, south east england, United Kingdom
GB Bank
users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering … second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory, including SSO and … access controls. Maintain and monitor IT security tools including anti-virus, patch management, and data loss prevention solutions, working in collaboration with information security teams. Configure and maintain network infrastructure including Wi-Fi access points, VPNs, and firewalls in accordance with security policies. Assist with the administration and optimisation More ❯
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