access points. Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems. Ensure IT security best practices are followed, including software patching, antivirusmanagement, and regular backups. Document IT processes, troubleshooting steps, and asset inventory. Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks. Support system More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
Managed Services background - this is a must-have Microsoft Office 365 (including all the collaboration and communication tools) Microsoft Intune - setting up, configuring, and managing devices Identity and Access Management (Entra/Azure) and multi-factor authentication Google Workspace experience would be a real bonus Apple device support would be brilliant to have Good understanding of network security, VPNs … antivirus, and mobile device management We'd love to hear from candidates who've worked with Autotask and Datto - these would be perfect, but if you've got experience with similar PSA or RMM platforms, that works too.Their ideal Technical Support Engineer will love working as part of a team but also be happy getting stuck in on … their own to deliver great results.Keywords: Technical Support Engineer, Azure, Office 365, Intune, Identity Management, Service Desk, Autotask, Datto, RMM, PSA More ❯
/W & S/W) for evaluation. Provide support for sales team (Remote/Roaming users) and Provide assistance for S/W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist … for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity … computer peripherals hardware problem. Trouble shooting network issues, file issues with exposure to computer. Ability to co-ordinate with different internal support groups (Like Network, Messaging, Security and change management teams). Ability to physically move PCs on the floor and to the desks. Ability to communicate with the end users and executives (If needed). Ability to work More ❯
/W & S/W) for evaluation. Provide support for sales team (Remote/Roaming users) and Provide assistance for S/W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist … for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity … computer peripherals hardware problem. Trouble shooting network issues, file issues with exposure to computer. Ability to co-ordinate with different internal support groups (Like Network, Messaging, Security and change management teams). Ability to physically move PCs on the floor and to the desks. Ability to communicate with the end users and executives (If needed). Ability to work More ❯
