Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
service in business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices and iOS management • ITIL Foundation certification (advantageous) Apply Now To discuss this opportunity in confidence, please apply today or contact Phoebe Rees at VIQU IT Recruitment. Know someone exceptional? Refer them More ❯
At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of Office 365 (Outlook, Word, Excel and PowerPoint), document management systems, and mobile devices ( iOS) preferred. • Intune, Intra and Windows 11 knowledge. • Familiarity with Windows administration and networking desired. Desktop Support Lead/Senior 2nd Line Support Analyst More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support hardware upgrades, AV setups, and office moves. Travel to Dublin twice per year (occasional … Requirements Minimum 2 years’ experience in 2nd line or site support in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak More ❯
