control methods. * Proven desktop support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop hardware. * Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. * Experience in setting up and deploying mobile devices is desirable. * Proven knowledge and expertise in supporting Microsoft Office applications especially Outlook and Teams. * Experience More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management … with cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. Able More ❯
and empathy. Troubleshoot and resolve issues related to Windows 10, Office 365, Microsoft Teams, and Outlook. Support Lenovo desktop and laptop hardware, including setup, configuration, and maintenance. Assist with Apple macOS and iOS support as needed. Deploy and configure mobile devices, including using MS Intune. Utilise enterprise tools such as Active Directory, Group Policy, SCCM, and remote-control technologies. Support … support, particularly Windows 10 and Office 365. Familiarity with Active Directory, Group Policy, SCCM, and remote support tools. Experience with Lenovo hardware and mobile device deployment. Working knowledge of Apple macOS and iOS (desirable). Experience with ServiceNow and similar ITSM platforms (desirable). Understanding of cloud storage and antivirus solutions in enterprise settings. Commitment to asset management and inventory More ❯