Company description: Application Support Engineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product support team … with an experienced Application Support Engineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level … applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist with internal and external communications on More ❯
Company description: Assistant Application Support Engineer Job description: Uniting whats next in traffic At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Are you looking to grow your career in Technology with an international, market-leading traffic solutions business? At Yunex Traffic … personable, and enthusiastic individual with a passion for learning and development, we want you on our team! Due to recent organisational changes, we are seeking an Assistant Application Support Engineer to join our dynamic support team. In this role, you will: Work closely with experienced engineers to support and maintain our bespoke applications, cloud infrastructure, and customer-facing … operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. Our Commitment At Yunex More ❯
Professional Skills/Experience Service-desk experience Technical & Application support experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS Office applications; Word, Excel, Outlook etc. Desirable Professional Skills/Experience Experience working within software development environments Understanding/experience of technical language XML/CSV/JSON/SQL Experience More ❯
Unicard is pleased to announce a fantastic career opportunity for an Application Support Engineer. We are looking for an office-based professional to join our existing service team in providing application support and quality service to our customers. Position Details More ❯
