Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements … Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and applicationsupport including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience … with: SQL/databases Windows operating systems ApplicationSupport Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards Cross Desirable: An IT qualification or More ❯
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Chalfont St. Peter, Buckinghamshire, United Kingdom
Mobilus Limited
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupport Specialist * Exciting opportunity for an ApplicationSupport Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, applicationsupport … technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing … support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree (essential) * Experience working with service desk ticketing tools More ❯
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Require... More ❯
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions click apply More ❯
