Applications Support Analyst Jobs in Wakefield

2 of 2 Applications Support Analyst Jobs in Wakefield

Application Support Analyst

Wakefield, England, United Kingdom
Hybrid / WFH Options
Card Factory
re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory . You will support critical business applications and ensure high-quality software delivery across our supply chain and business development functions. This dual-role opportunity involves maintaining the performance, availability, and security of our core systems … required to work in the office 1-2 days per week, with additional attendance as needed. Role Responsibilities Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of IT projects and collaborating with cross … UK retailers Employee Assistance Programme for well-being support If this role aligns with your aspirations, click apply now. We may close this vacancy early once sufficient applications are received, so apply promptly. Location: Century House, Brunel Road, Wakefield, UK #J-18808-Ljbffr More ❯
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Application Support Analyst

Wakefield, England, United Kingdom
Card Factory
and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory , supporting critical business applications and ensuring high-quality software delivery across our supply chain and business development functions. This is a dual-role opportunity where you’ll play a key part in maintaining … a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of key IT projects and collaborating with … test phases. Raising and managing defects, ensuring timely triage and resolution. Maintaining accurate technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying opportunities for operational improvements and supporting the transition to cloud-based and automated solutions. The Ideal Candidate Experience supporting ERP systems More ❯
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