Poole, Dorset, United Kingdom Hybrid / WFH Options
Rubicon Recruitment
SupportEngineer, Poole, £35,000 As a SupportEngineer within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a growing organisation trusted by customers … of millions in transaction values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture. The SupportEngineer will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events, career development and auto … enrolment in the pension scheme. SupportEngineer Responsibilities Investigating and troubleshooting reported issues. Resolving technical issues and managing service desk tickets. Handling inbound telephone calls and emails. Escalating issues and risks. Out of hours support on a rotating basis. SupportEngineer Skills & Experience Required Service desk experience in an ITIL More ❯
Company description: ApplicationSupportEngineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the … product support team with an experienced ApplicationSupportEngineer providing 2nd applicationsupport to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/ More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV ApplicationSupportEngineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site … outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/ More ❯
Lead App Support DevOps Engineer SC Cleared £490-510/day 6 month contract with opportunity to extend Our consulting client is looking to expand their team with a Lead ApplicationSupport DevOps Engineer to join our team on a full-time basis. Security Clearance (SC) is required for this position. Key … Responsibilities: - Leading and managing a small team of applicationsupport engineers, ensuring effective support and maintenance of applications. - Leverage Azure, Microsoft .Net, Ansible, and Terraform for application … development and management. - Implement and maintain ITIL processes to enhance service delivery and management. - Collaborate with cross-functional teams within a large organisation to ensure seamless service management. - Manage applications within Azure environments, ensuring optimal performance and reliability. - Have experience inan Agile environment, actively contributing to team efforts and processes. - Utilise tools such as Jira and Azure DevOps as More ❯