2 of 2 Applications Support Engineer Jobs in Avon

Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯

Per Year Annual bonus scheme plus other company benefits , Permanent Description: Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving … customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the Applications Support Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction. … What will you be doing? Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. Troubleshooting and problem-solving: Analyse, diagnose and solve technical problems reported by customers More ❯