Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for ApplicationSupportManager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. … We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The ApplicationSupport team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the ApplicationSupportManagerMore ❯
approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Brief Role Objective: The ApplicationSupportManager is responsible for managing the provision of business critical software applications to enable the operation of LGT Wealth Management. The role includes management of … a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the applicationsupport team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related … project teams to ensure smooth transition into support. Understanding of data protection, security standards, cyber security concepts and compliance requirements. Ability to assess and mitigate risks related to applicationsupport and service delivery. Customer Focus Strong commitment to delivering high-quality support and enhancing user satisfaction. Ability to manage expectations and resolve conflicts effectively. Interested in More ❯
clinical staff that allows them to work effectively with the best possible information available. To efficiently develop and integrate our products for such a broad portfolio, many clinical end applications share a set of highly important central infrastructure components. As a Product SupportManager "Infrastructure Applications", you are responsible for providing effective knowledge transfer … from development teams into the support organization while coordinating product design input and helping to improve the quality and performance of our base platform - ultimately leading to better clinical outcomes for our customers and patients. As an interface between customer support, R&D and product management, you are playing a key role in ensuring successful development … and release of our software products. Additionally you are responsible for 3rd level support during the product lifetime in the field. Your contribution has a significant impact on the daily work in hospitals around the world. As a Product SupportManager your main responsibilities will be to evaluate advanced issues that occur during clinical More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
ApplicationSupportManager Manchester (Hybrid) Up to 55K We have partnered with a property management company based in Manchester who are on the hunt for an ApplicationSupportManager to join their team. Reporting into the Head of Technology, you'll be leading their growing team and ensure the smooth operation, performance … ideal for someone who has strong property management tech skills, alongside having a great personality and team leading skills. What You'll Be Doing: Lead and develop the applicationsupport team, fostering continuous improvement and high-quality service . Collaborate across departments to maintain accurate system configuration, data integrity, and security compliance. Drive digital transformation and lead system More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Maxwell Bond
ApplicationSupportManager Manchester (Hybrid - Flexible) Up to 55K We have partnered with a property management company based in Manchester who are on the hunt for an ApplicationSupportManager to join their team. Reporting into the Head of Technology, you’ll be leading their growing team and ensure the smooth operation … ideal for someone who has strong property management tech skills, alongside having a great personality and team leading skills. What You’ll Be Doing: Lead and develop the applicationsupport team, fostering continuous improvement and high-quality service . Collaborate across departments to maintain accurate system configuration, data integrity, and security compliance. Drive digital transformation and lead system More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Synapri
Synapri collaborates with an established insurance business, to identify a capable ApplicationSupportManager to join them on a permanent basis. You will have the amazing opportunity to build and lead a team from scratch, ensuring stable and high performing application operations across the business. You will have responsibility for refining support processes and … excellence by engaging with all stakeholders and staff across TechOps, IT Service Desk, Engineering and Business teams. This role requires a hands-on manager with technical applicationsupport background. A large part of this role will be speaking and presenting to non-technical stakeholders to translate issues, therefore the successful candidate will need to possess very … This is on a hybrid work model – split 50/50 between on-site attendance (in Central London) and home. Skills and experience needed: -Demonstrable experience in an ApplicationSupportManager/Lead role, ideally in the financial services, insurance or similar regulated industries. -Minimum 5 years of experience in managing ApplicationSupport supports More ❯
Synapri collaborates with an established insurance business, to identify a capable ApplicationSupportManager to join them on a permanent basis. You will have the amazing opportunity to build and lead a team from scratch, ensuring stable and high performing application operations across the business. You will have responsibility for refining support processes and … excellence by engaging with all stakeholders and staff across TechOps, IT Service Desk, Engineering and Business teams. This role requires a hands-on manager with technical applicationsupport background. A large part of this role will be speaking and presenting to non-technical stakeholders to translate issues, therefore the successful candidate will need to possess very … This is on a hybrid work model – split 50/50 between on-site attendance (in Central London) and home. Skills and experience needed: -Demonstrable experience in an ApplicationSupportManager/Lead role, ideally in the financial services, insurance or similar regulated industries. -Minimum 5 years of experience in managing ApplicationSupport supports More ❯
A leading financial services organisation is on a mission to modernise its technology stack - and we're looking for an experienced ApplicationSupportManager to lead this critical function. Based in London, this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications - from SaaS to … in-house systems - and ensure their performance, stability, and continuous improvement. What you'll be doing: Lead and develop a growing ApplicationSupport team Own the support lifecycle of critical business applications Manage major incidents (P1/P2) and drive root cause analysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT … service Oversee vendor relationships and third-party support Contribute to the transition to modern technologies (Azure, Docker, AKS) What we're looking for: Proven experience in ApplicationSupport leadership (preferably in regulated environments) Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App More ❯
inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Application Service Manager We're looking for … a driven Application Service Manager to join our BA Digital Delivery team. This internal leadership role ensures the effective planning, implementation and support of critical applications, working closely with product teams and stakeholders to deliver agile change and continuous improvement. What You'll Do: Lead the ApplicationSupport team, driving performance, service quality … and agile delivery. Act as the primary link between users, product squads, vendors and IT support teams. Define and embed best practices across support processes and service operations. Oversee system enhancements and production support requests, ensuring seamless delivery. Champion business change, SharePoint configuration, and AWS optimisation. Nurture strong, collaborative relationships across BA Digital and More ❯
this very innovative tools, at the forefront of innovation, Wooptix is a pioneer in the semiconductor metrology market. At this moment, Wooptix is looking for a talented Product Manager to join the team and help drive the next generation of metrology tools from concept to customer. Functieomschrijving As Product Manager, you serve as the key interface … Product Management, and proposing appropriate mitigation plans; Collaborate with other Product Managers to identify potential synergies and dependencies between products, aiming to optimize development processes and reduce costs; Support the VP of Product Management in defining and managing the product roadmap in alignment with company strategy and customer needs; Gather and analyze market trends, customer feedback, and competitive … external partners to prioritize features, plan releases, and manage trade-offs; Coordinate with Business Development, Sales , Marketing and Application teams to ensure successful product launches and consistent messaging; Support product demos, application and pre-sales activities, and customer discussions to align expectations and gather valuable insights; Monitor product performance, usage, and customer satisfaction post-launch, and recommend improvements More ❯