2 of 2 Applications Support Specialist Jobs in West Yorkshire

Application Support Specialist Application Deadline: 1 October 2025 Department: 61-458 - Technology - Live Operations Employment Type: Full Time Location: UK - Leeds Reporting To: Connor Rose Description WHAT'S YOUR NEW ROLE ABOUT? Are you passionate about live sport? Are you someone who takes pride in getting … deliver to our ever-growing number of customers. This is a fast-paced live environment that the right candidate can thrive in. Our application support team sits centrally to the business. It is a great opportunity to develop your own skills and knowledge and learn about how a … side of the world ends up playing seamlessly on to a customer's device. This is an exciting opportunity to join our 24x7 application support team and play a pivotal part in bringing so many of our customers the sport they want combined with great user experience. Our More ❯

HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Manager and working closely with our Product and Technical teams, the Application Support and Integration Specialist will be responsible for providing technical support for the SmartSearch application and supporting our clients with integrations … efficiently Document and track all incidents, problems, and resolutions in our ticketing system Help our clients design, implement, and maintain integrations between their software applications and our application Ensure seamless data flow between systems by providing guidance in designing and configuring API-based integrations Participate in incident management processes … troubleshooting and problem-solving skills with a focus on root cause analysis Experience with ITSM tools (e.g. HaloITSM, Freshdesk, ServiceNow) Familiarity with cloud-based applications (e.g., AWS, Azure) Excellent verbal and written communication skills, with the ability to communicate technical concepts to non-technical stakeholders Strong organisational skills and More ❯