1 of 1 Applications Support Jobs in Altrincham

and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early morning shifts with opportunity for … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours application support team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift Application Support Engineer in the subject line and our recruitment team will be in touch. More ❯