2 of 2 Applications Support Jobs in Hampshire

Application Support Specialist - Hampshire (Hybrid) ?? Are you passionate about technology and love the thrill of solving problems? Do you enjoy supporting customers, troubleshooting, and keeping things running smoothly? This could be the perfect role for you! As an Application Support Specialist , you'll be at the heart of customer success, helping businesses by providing first-class … technical support. Every day will bring variety - from tackling front-line support queries to investigating deeper technical issues. ?? What You'll Be Doing ?? Providing high-quality remote support to customers via phone, email, and remote access ??? Troubleshooting technical issues and resolving support cases ?? Conducting investigative support and escalating when needed ?? Keeping detailed … Looking For You don't need prior knowledge of this specific ERP system (training provided ?), but you'll stand out if you bring: ?? Experience working in a software support environment ??? Database and SQL skills (a big plus!) ??? Knowledge of ERP software packages ?? Excellent written & verbal communication skills ?? Great customer service and confident telephone manner ?? Strong analytical and problem More ❯

Application Support Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base. You … will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving ability and initiative. Ability to quickly … pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There is private medical, and a large free car park on site. There is plenty of learning and development opportunities. More ❯