Head of Customer Service
Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer more ยป
Employment Type: Permanent
Salary: £40,000
Posted: