E - Commerce & Customer Operations Specialist
- Hiring Organisation
- Proactive Personnel Ltd
- Location
- Cannock, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
shop, drive online customer adoption, and support order processing. This is a varied role with the opportunity to focus on either: IT & AI improvements – streamlining processes and supporting internal systems, or CRM & outbound customer activity – managing customer records, follow-ups, and nudging orders online. The successful candidate will also provide … basic “how-to” guides Troubleshoot web order issues, including duplicates, address errors, payment/PO mismatches 2. Secondary Track (Choose One) Option A – IT & AI Improvements Use AI tools (e.g., Copilot, ChatGPT) to draft customer communications and internal knowledge snippets Implement small automations via Power Automate, Zapier/Make ...