Digital CX Design Lead
- Hiring Organisation
- Sky
- Location
- Esher, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted ...