expertise across CRM, SharePoint, Teams, Exchange, and cloud-based systems, with a strong focus on infrastructure, security, and emerging technologies such as artificial intelligence (AI). This is a strategic leadership position responsible for shaping innovative IT initiatives, ensuring robust cyber-security, and leveraging AI-driven automation to optimise service … manage IT operations, infrastructure, and security arrangements. Develop, implement, and oversee data governance and information lifecycle management policies. Identify and adopt emerging technologies, including AI and automation tools, to enhance productivity and innovation. Manage supplier relationships, procurement activities, and the technology budget. Ensure compliance with data protection, records management ...