IT Service Improvement Managet
- Hiring Organisation
- Nigel Wright Group
- Location
- Wallsend, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,819 - £77,083 per annum
shaping how IT services are delivered, helping to establish consistent service standards, improve user engagement and identify opportunities to increase efficiency through automation and AI-enabled solutions. Working closely with senior technology leaders, you will lead a team focused on service improvement initiatives whilst partnering with stakeholders across the organisation … Develop and implement a continuous service improvement strategy across IT operations. Identify opportunities to automate manual processes and improve service delivery through modern technologies, AI and low-code/no-code platforms. Lead service improvement initiatives from concept through to implementation and adoption. Act as a key stakeholder ...