day. Your core responsibilities: Run coaching sessions-including 1:1s, team drop-ins, onboarding, and structured masterclasses. Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others. Proactively identify opportunities for smarter tool usage across teams and departments. Turn digital strategies into actionable … guides, workflows, and comms. Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates. Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly. Be a champion for digital dexterity-raising the baseline for systems thinking, adaptability ...