regional service expectations, time zone coordination, and cultural nuances in customer engagement. 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives. 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and More ❯
from discovery and design through build, testing, monitoring, and iteration after go live. Key Responsibilities: API Integration & Development: Build and maintain API integrations between platforms such as HubSpot, Bullhorn, Asana, and n8n, ensuring seamless data flow and consistency across multiple systems. Workflow Architecture & Build: Design and implement workflows using HubSpot, n8n, and custom code, including clear rationale for when to More ❯
ability to build and execute content strategies that drive brand awareness, engagement, and demand. Strong project management skills with experience overseeing content calendars and production workflows with proficiency in Asana or similar project management tools. Excellent writing, editing, and storytelling skills, with the ability to adapt content for different audiences and formats. Familiarity with brand guidelines, design principles, and tools … e.g., Adobe Creative Suite, Canva, project management platforms such as Asana or Trello). Familiarity with AI tools for content creation, editing and SEO (e.g., Copilot, Jasper, Grammarly, SEMRush). Ability to evaluate and implement new technologies to improve team efficiency and output quality. Data-driven mindset with experience using analytics to measure and optimise content performance. Excellent communication and More ❯
