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Deputy Director of Technology Innovation and Development

Hiring Organisation
Jobleads-UK
Location
Chipping Barnet, England, United Kingdom
Responsibilities What You'll Be Doing Service delivery: Lead IT service delivery across all College sites, owning end‐to‐end performance including incident management, escalation, and continuous service improvement, and setting, monitoring and reporting against SLAs and KPIs. Cyber security and resilience: Hold accountability for cyber security, including incident … business continuity plans. Infrastructure and integration: Ensure effective integration between IT Support and IT Infrastructure to provide a seamless service, and oversee the management and support of application software across the College. Operational leadership: Line‐manage the IT Support Team Manager and IT Infrastructure Team Manager, ensuring effective resource ...