1 of 1 Asset Management Jobs in Darwen

resolution SLAs are met. Oversee site infrastructure, networking, endpoints, and security in collaboration with Group IT. Implement ITIL-aligned processes for incident, change, and asset management using Freshservice. Take ownership of support services following the handover from managed service company, ensuring full local capability and documentation. Drive … automation projects aligned with the Group IT roadmap. Identify and implement process improvements to reduce ticket volumes through automation and self-service. Maintain accurate asset registers, network diagrams, and system documentation with FreshService Solution Articles. Manage site IT contracts, licenses, and budgets in accordance with Group IT governance. Provide ...