IT Support Manager
- Hiring Organisation
- PLANET RECRUITMENT SERVICES LTD
- Location
- Mansfield, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
date and operational. Work closely with other IT departments and stakeholders to ensure alignment with organisational goals. Maintain responsibility for the Asset Register, ensuring it is kept up to date with all new starters and leavers. Collaborate on IT projects, providing insights and resources for successful implementation. Generate … analyse reports on support team performance, customer satisfaction, and ticket resolution metrics. Control all asset management software ensuring that starters/leavers are amended in a timely manner Present insights and recommendations to the IT Director. Manage on-call schedule to ensure round-the-clock support for critical ...