Service Desk Agent
- Hiring Organisation
- KBS Maritime Ltd
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Permanent
Title: IT Service Desk Agent Location: Portsmouth (HM Naval Base) Service Area: Information Management and Technology Department Hours of Work: 37 hours per week What You’ll be doing as an IT Service Desk Agent: You’ll act as the first point of contact for IT issues via phone … email, and our Atlassian Jira Service Management ticketing system, whilst providing support for common issues such as password resets, account access, and software installations. The Service Desk Agent is customer facing and fully office based. You’ll Have: Some experience in a Service Desk or Helpdesk environment, with strong ...