Service Desk Analyst
Sheffield, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Corecom Consulting
analyst will handle incoming tickets, perform checks on MS Teams consoles, manage network connectivity issues, and assist with new starters and leavers. The role involves using ServiceNow for ticket management, change approvals, and asset management, as well as Salesforce for CRM. The candidate should be process-driven and adhere to ITIL principles. Key Requirements: Strong customer service More ❯
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