2 of 2 Asset Management Jobs in South Ayrshire

a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This role is essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities Incident & Request … Management Monitor and manage desktop incident ticket queues, prioritising tasks in collaboration with IT team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as required. Fulfil service and IT requests (e.g., Moves, Adds, Changes) within agreed SLAs. Technical Support Provide expert technical … users. Support server and network-related service requests under the direction of the line manager. Perform telephony support tasks (fixed and mobile) as directed by the Telephony focal point. Asset & Inventory Management Manage the receipt, deployment, and disposal of computing and telephony assets in line with company policy. Conduct regular asset audits and maintain accurate records of More ❯

a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This role is essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities Incident & Request … Management Monitor and manage desktop incident ticket queues, prioritising tasks in collaboration with IT team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as required. Fulfil service and IT requests (e.g., Moves, Adds, Changes) within agreed SLAs. Technical Support Provide expert technical … users. Support server and network-related service requests under the direction of the line manager. Perform telephony support tasks (fixed and mobile) as directed by the Telephony focal point. Asset & Inventory Management Manage the receipt, deployment, and disposal of computing and telephony assets in line with company policy. Conduct regular asset audits and maintain accurate records of More ❯