1 of 1 Asset Management Jobs in Swansea

our people remain productive and connected, wherever they work. Working as part of the Desk Side Support Team, you will respond to support requests, investigate technical faults, and manage asset-related tasks with professionalism and attention to detail. You will also assist in larger technical rollouts, such as device replacement programmes, and contribute to testing and quality assurance of …/or application issues. Maintain a strong relationship with the ICT Service Desk to share 2nd line expertise, and peers in other operational teams to develop a robust problem management team, working closely to investigate ongoing issues. Act as point of escalation for Desk Side Support issues from Service Desk. Use a range of research and communication techniques to … Senior Engineers. Under the direction of the Desk Side Support Team Leader and Senior Engineers, assist with the rollout of PC, laptop and printer replacement programmes. Lead on the asset management procedure and ensure it is followed, resulting in an accurate inventory and safe handling of assets and data. Assist with the configuration and basic troubleshooting of NRW More ❯