Site IT Support Supervisor
- Location
- Tonbridge, England, United Kingdom
technical guidance to team members, supporting their professional development. Promote a culture of excellent customer service, accountability, and continuous improvement. Work closely with site management teams to understand requirements and address IT-related issues. IT Service Delivery Ensure the effective delivery of IT support services across all offices, sites … service requests, and technical issues, providing advanced 3rd line support across Microsoft 365, Windows, Azure, networking, and business applications. Oversee incident, problem, and change management activities in accordance with IT policies and procedures. Drive root cause analysis and the implementation of permanent solutions to recurring issues. Maintain technical documentation ...