1 of 1 Asset Management Jobs in Kent

This role will be to provide comprehensive support and exceptional service levels to enrich our customers journey with VisionTrack Providing support to our customers as well as our Account Management team, setting them up for success and taking a proactive approach to customer care and customer engagement. Responsibilities First point of call for visitors & phone calls and emails - ensuring … General customer care & Customer engagement Order status updates. Customer Account Health checks for Subscription billing Subscription Contract Renewals. Sense checking subscriptins due for renewal and liaising with the customer. Asset Management. Raising invoices and credits. Raising RMAs for returns. Checking gods are returned within the 30 day returns policy. Supporting Credit Control aged debt – resolving issues to ensure customer More ❯