Service Desk & Onsite Analyst
- Hiring Organisation
- Tech mahindra
- Location
- Netherlands
- Employment Type
- Permanent
- Salary
- EUR Annual
contact for IT support via phone, email, chat, and ticketing system Maintain accurate documentation of issues, solutions and processes in the IT service management system Ensure that issues are resolved within ticket life cycle Troubleshoot and resolve IT issues, escalating out of scope categories to Level 2 or relevant … when necessary Install, configure, and maintain desktop and laptop computers, mobile devices, printers, and other peripherals Assist with account setup, password resets, and access management in Active Directory and other systems Support office and remote users in troubleshooting VPN, email, collaboration tools, and other enterprise applications Conduct basic ...