2nd Line Support
Hackney, London, United Kingdom
LJ Recruitment
agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 38,000 Annual
Posted: