Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a More ❯
Hitchin, Hertfordshire, South East, United Kingdom
Interaction - Letchworth
sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯
major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯
in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention More ❯
and operational managed services. Highly proficient in MS Office 365, MS Project, Teams. What Makes You Stand Out: Cybersecurity and networking experience. ITIL Certified. AutoTask and SalesForce experience. By joining one of the world's leading cyber security companies, you will be offered the following: An opportunity to join More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
Manager due to additional client growth Main Tasks Manage projects from hardware upgrades to entire new build ICT and/or telecoms installations using Autotask CRM system and following PRINCE2 methodologies. Create, maintain, and update all project documents including but not limited to Project Initiation Documents, Scope of Works More ❯
