implementation of server infrastructure + upgrade experience Microsoft 365 administration and new tenant provision and setup Google Workspace Microsoft Azure Familiarity with Firewalls, configuration and installation. Desirable Familiarity with AutotaskPSA, RMM Knowledge of ESET Anti-Malware solutions Macintosh support and deployment Familiarity with Fortinet Firewalls Strong working Knowledge of ESET technologies. Benefits Healthcare Career progression opportunities. **A full More ❯
or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from More ❯
qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
team spirit. Proven ability to manage medium to large scale client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home More ❯
Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the More ❯
3RD FLOOR HANOVER HOUSE, 32 CHARLOTTE STREET, MANCHESTER, England
EVERYTHING TECH LIMITED
automated alerts Troubleshooting issues and logging them into the company ticket system To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed Escalate relevant and more complex work to the 2nd More ❯
paced environment, within a team or an individual Ability to build strong rapport with delivery partners Strong administration expertise Skills and Experience Desirable ITIL foundation qualification Experience working with Autotask (ITSM Tool) Customer excellence training or qualifications Service delivery experience IT infrastructure knowledge What we offer Hybrid Working (3 days in/2 days out) after successful probation period. More ❯
with Microsoft Office, and able to manage multiple priorities in a fast-paced environment. A real passion for customer excellence. Advantageous: ITIL Foundation certification. Experience with ITSM tools (e.g. Autotask). Knowledge of IT service delivery or infrastructure. This is a great opportunity for someone who is ambitious, proactive, and keen to build a career in service delivery within More ❯
verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to£27,000(DOE) Regular training andfunded certifications Supportive culture with team socials 25 days annual leave + bank holidays increasing with More ❯
UNIT 3, HAZEL COURT, MIDLAND WAY, BARLBOROUGH, England
AAG I.T. SERVICES LTD
configuration, antivirus setup, and endpoint protection installation under supervision Support the implementation of multi-factor authentication and group policy application while following internal procedures Accurately log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service Use internal documentation More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Littlefish
teams Deep understanding of infrastructure operations, end user compute, and service management Strong communication skillsable to engage at all levels, including exec and board Experience with tools like SCCM, Autotask Endpoint Manager, LogicMonitor, and patching platforms A strategic mindset with the ability to balance innovation and operational excellence A collaborative approach and a passion for coaching, mentoring, and developing More ❯
including password resets, user access, group policies, multi-factor authentication, antivirus monitoring, and encryption. Provide technical support to staff and clients via phone, email, messaging, video calls, and the Autotask ticketing system. Use troubleshooting tools to diagnose and resolve IT issues. Install, configure, and upgrade hardware (PC components, network devices, peripherals) and software (OS, Office suites, productivity and monitoring More ❯
including password resets, user access, group policies, multi-factor authentication, antivirus monitoring, and encryption. Provide technical support to staff and clients via phone, email, messaging, video calls, and the Autotask ticketing system. Use troubleshooting tools to diagnose and resolve IT issues. Install, configure, and upgrade hardware (PC components, network devices, peripherals) and software (OS, Office suites, productivity and monitoring More ❯
TW3, Hounslow, Greater London, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed More ❯
able to work in a structured way Numerate and literate Able to organise both internal engineers and external sub-contractors Proven skills with MS Excel Commercially aware Familiarity with Autotask would be advantageous but is not essential Strong personality, good communication skills Qualified with good GSCE grades Project Coordinator Responsibilities: Job Responsibilities Ensuring completion of projects both on-time More ❯
Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft More ❯
Project Manager - Blackburn, Lancashire Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software This leading Software Solutions provider based in Blackburn are looking for an experienced Project Manager to take ownership of Project delivery and manage communication with customers and other stakeholders. This is a senior role ideal for someone who combines a passion for software and … management Core experience 5+ years experience providing project management of IT solution delivery Background working in delivering projects within software development and providing support of the product afterwards Using Autotask projects/other PSA solutions Excellent communication and stakeholder management skills Experience working with Enterprise software Strong commercial acumen whilst managing projects including plans, budgets, delivery and customer aftercare … offer opportunities for progression in this growing software company where you will make an impact in a business that values customer experience and service innovation. Keywords ; Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Send your CV to Alex now Erin Associates welcomes applications from people of all More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and … working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical More ❯
and account management teams. Experience Required 5+ years project management experience in IT/software delivery . Proven background in software development projects and support . Strong knowledge of AutotaskPSA or similar tools. Excellent stakeholder and customer management skills. Experience delivering enterprise software projects . Commercial acumen with a track record of managing plans, budgets, and delivery . … This role offers a competitive salary, benefits, and career progression within a collaborative and growing software company. Keywords ; Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Send your CV to Alex now Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform More ❯
Darwen, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
IT/software delivery . Proven background in software development projects and support . Experience of working with Warehouse Management Systems, Supply Chain or Retail Software Strong knowledge of AutotaskPSA or similar tools. Excellent stakeholder and customer management skills. Experience delivering enterprise software projects or WMS Implementations Commercial acumen with a track record of managing plans, budgets, and … delivery . This role offers a competitive salary, benefits, and career progression within a collaborative and growing software company. Keywords ; Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, LOwer Darwen, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston, WMS, Warehouse Management Systems, Supply Chain, Retail systems, Send your CV to Alex now Erin Associates welcomes applications More ❯