Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid/Remote Options
Nextech Group Limited
competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout More ❯
Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
colleagues. Proactive, detail-oriented, and committed to delivering outstanding work. Excellent customer service and interpersonal skills. Strong experience with Microsoft 365, Windows, macOS, Citrix, and networking. Ideally familiar with Autotask, RMM solutions, Watchguard, and endpoint protection tools. Solid knowledge of HP, Lenovo, and Dell technologies. Microsoft certified or keen to pursue further certifications (fully funded). ITIL and Service More ❯
Exchange Administration & Support including Office365 Hybrid configurations Office365 Administration/Support including Exchange/Teams/SharePoint Virtualisation technologies (Hyper-V, VMware) Previous experience using an ITSM Platform e.g Autotask, Service-Now etc Ability to plan, prioritise, and manage resources effectively Demonstrated experience in leading and/or managing technical teams Exposure to Microsoft Azure or AWS (Desired) Citrix More ❯
including password resets, user access, group policies, multi-factor authentication, antivirus monitoring, and encryption. Provide technical support to staff and clients via phone, email, messaging, video calls, and the Autotask ticketing system. Use troubleshooting tools to diagnose and resolve IT issues. Install, configure, and upgrade hardware (PC components, network devices, peripherals) and software (OS, Office suites, productivity and monitoring More ❯
