5 of 5 Autotask Jobs in the East of England

Strong networking skills – Switch config, VLAN, VPN, RADIUS (UniFi preferred) IT system and equipment installations (with safe cable management and equipment handling) Experience with PSA, RMM & Documentation tools – ideally Autotask , Datto RMM , IT Glue Key Responsibilities: Resolve technical support issues both remotely and onsite Conduct onsite installations, diagnostics, and fixes where required Perform daily infrastructure checks, backup reviews, and More ❯

competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout More ❯

competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout More ❯

of managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft 365, Azure, networking, backup, security). - Strong commitment to customer service. Join our More ❯

of managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft 365, Azure, networking, backup, security). - Strong commitment to customer service. Join our More ❯