14 of 14 Autotask Jobs in the East of England

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

in a fast-paced environment Strong written and communication skills Clean driving license and own car Having direct experience of working with MSP PSA and RMM platforms such as Autotask, Kaseya, Solarwinds, Auvik, NinjaRMM, ConnectWise, Zendesk or Freshdesk as well as experience with Office 365, Azure or AWS is a positive differentiator. Skills/Attributes Required Key Technical Skills More ❯

Installation of containment (cable trays, conduit, junction boxes & enclosures etc) Provisioning and configuration of UCaaS (PBX build, number porting, hardware configuration) Experience with PSA, RMM & Document Management tools (Preferably Autotask, Datto RMM, IT Glue) If you'd like to hear more, please apply for your consideration. #J-18808-Ljbffr More ❯

networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. Strong drive for high customer service. Proven More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

areas is highly desirable) Jamf Pro (Jamf 200 certification or higher preferred) Jamf School Jamf Connect Microsoft Entra ID Apple Certifications (ACSP/ACTC) Thin imaging workflows Apple Classroom AutoTask Apple School Manager Apple Business Manager Apple Device Enrolment Volume Purchase Program (VPP) Apple security technologies (e.g., FileVault 2, T2 Security Chip) Why Academia? Academia is an innovative and More ❯

methodologies Technical Knowledge and Certifications (Desirable): Jamf Pro (Jamf 300 certification or higher preferred) Jamf Connect Microsoft Entra ID Apple Certifications (ACSP/ACTC) Thin imaging workflows Apple Classroom AutoTask Apple School Manager Apple Business Manager Apple Device Enrollment Volume Purchase Program (VPP) Apple security technologies (e.g., FileVault 2, T2 Security Chip) Why Academia? Academia is an innovative and More ❯

z2bz0 years of ServiceNow experience, preferably in: ITSM CSM Domain Separation ITOM ITBM CMDB 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc. Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and work with More ❯

of ServiceNow experience, with a preference for: ITSM CSM Domain Separation ITOM ITBM CMDB 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc. Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and execute them More ❯

levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's/Training/Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of service delivery REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE REQUIRED EXPERIENCE Cisco Routers and Switching configuration and More ❯