or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from More ❯
qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
movers and leaver offboarding Asset Management Ticket triage and escalation 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit More ❯
including password resets, user access, group policies, multi-factor authentication, antivirus monitoring, and encryption. Provide technical support to staff and clients via phone, email, messaging, video calls, and the Autotask ticketing system. Use troubleshooting tools to diagnose and resolve IT issues. Install, configure, and upgrade hardware (PC components, network devices, peripherals) and software (OS, Office suites, productivity and monitoring More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
device support would be brilliant to have Good understanding of network security, VPNs, antivirus, and mobile device management We'd love to hear from candidates who've worked with Autotask and Datto - these would be perfect, but if you've got experience with similar PSA or RMM platforms, that works too.Their ideal Technical Support Engineer will love working as … part of a team but also be happy getting stuck in on their own to deliver great results.Keywords: Technical Support Engineer, Azure, Office 365, Intune, Identity Management, Service Desk, Autotask, Datto, RMM, PSAMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
IT Project Manager Central London £55,000 + Comprehensive Benefits Package IT Project Manager – Dynamic MSP Environment | Excellent Growth Prospects Location: London (Hybrid Working) Salary: £55,000 + Comprehensive Benefits PackageAre you an experienced IT Project Manager seeking an exciting More ❯