6 of 6 Autotask Jobs in the South East

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

during onsite client visits throughout the South-East and London. Use RMM tools to monitor, manage, and proactively resolve alerts and issues. Log, track, and update support cases in AutoTask, ensuring clear communication with clients. Manage and maintain backup systems, assist in configuration and recovery tasks. Support project delivery, installations, and high-level escalations. Work collaboratively to identify service More ❯

Contract Opportunity: Service Desk Manager/Service Delivery Manager – Autotask Implementation (Outside IR35) 📍 Location: Onsite – Surrey (near Redhill/Dorking/Guildford) 📆 Duration: Initial 2-month contract (strong chance of extension) 💰 Rate: Competitive day rate (DOE) – Outside IR35 🕒 Start: Immediate We’re seeking an experienced Service Desk Manager/Service Delivery Manager for a key Autotask ticketing system … implementation project with a growing MSP based in Surrey. 🎯 The Role You will take full ownership of the delivery and rollout of Autotask across the service desk and wider business. This is a hands-on leadership role where you'll be responsible for process design, configuration, stakeholder engagement, and ensuring smooth adoption across teams. ✅ Key Requirements Proven experience with … Autotask – implementation and optimisation Strong understanding of MSP operations and service delivery best practices Experience leading service desk transformation or tool migrations Comfortable working onsite with internal teams and stakeholders Ability to hit the ground running and drive delivery independently 💼 Desirable Prior experience delivering Autotask within an MSP environment ITIL framework knowledge Familiarity with change management and process More ❯