1 of 1 Avaya Jobs in Gloucestershire

largest business customers in the UK which encompasses: Transition and Transformation of large scale and complex Contact Centre environments from customers or third-party providers into BT (e.g. Cisco, Avaya, Verint, NICE, etc.) Delivery of in-flight Contact Centre programmes and projects as part of Transition and/or Transformation Responsible for managing, the assurance and sign-off of large … to contracted service levels and within defined financial targets and improving customer satisfaction Oversee change governance, management of third-party suppliers through T&T CC program delivery (e.g. Cisco, Avaya, Verint, etc.) Delivery customer satisfaction and building long-term relationships with our customers based on development by being an effective influential, senior leader with strong relationships strategic partners and suppliers. More ❯