2 of 2 Avaya Jobs in Manchester

center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational ...

configuring, and operating Session Border Controllers (SBCs) such as AudioCodes, Ribbon, Oracle, or Cisco CUBE. Proven experience working with voice platforms such as Cisco, Avaya, Alvaria, Genesys, NICE, or Amazon Connect. Confidence reading and diagnosing network issues using packet captures and traces via tools like Wireshark, SIPp, Homer, or vendor ...