3 of 3 Avaya Jobs in the North West

Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications More ❯

Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications More ❯

2+ years experience in business development, lead generation, or SDR roles Proven background working within a Managed Service Provider (MSP) Strong understanding of IT vendors and solutions (e.g., Cisco, Avaya, HPE, Extreme, etc.) Demonstrable experience leading or mentoring a sales team including KPI management, motivation, and performance improvement Confident communicator with strong written, verbal, and interpersonal skills Experience using Salesforce … 2+ years experience in business development, lead generation, or SDR roles Proven background working within a Managed Service Provider (MSP) Strong understanding of IT vendors and solutions (e.g., Cisco, Avaya, HPE, Extreme, etc.) Demonstrable experience leading or mentoring a sales team including KPI management, motivation, and performance improvement Confident communicator with strong written, verbal, and interpersonal skills Experience using Salesforce More ❯