Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure Cloud Monitoring & Data Analyst: O ur client is a market leading SaaS provider who due to sustained growth are seeking an Azure Cloud Monitoring & Data Analyst to join their team of technical specialists. Your main duties include: To manage and monitor the Azure-based SaaS solution in order to ensure system reliability. To … build historical trend analysis. Monitoring and Incident reporting/management Data Analysis and reporting Build Automation into the process and look for continuous improvement For the role of Azure Cloud Monitoring and Data Analyst you will possess: 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of MicrosoftAzure services (AppService, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Previous experience of setting up automated alerts, managing dashboards, and generating reports. Proficiency in KQL (Kusto Query Language) for log analysis. Experience with automation scripting (PowerShell, Python, or Azure Functions). As an experienced Azure Cloud Monitoring and More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any issues in real-time and … and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and Blob Storage to detect anomalies. … time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and … providing full documentation and explanation of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and … is achieved. Providing out of hours support on a rota basis with other members of the support team for designated enhanced customer support level. DEMS/360 Cloud AzureAppService : Experience in designing, deploying, and managing AzureApp Services to host web applications, APIs, and microservices. AzureMore ❯
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
to £53k plus benefits A cutting-edge software business is looking to hire an experienced 3rd Line Engineer to join their expanding team. This is a customer-facing, Azure-heavy support role with a strong software and cloud infrastructure focus. You'll be the go-to technical expert for escalated software issues, delivering high-quality service across cloud-based systems and modern Microsoft environments. Responsibilities: Handling advanced software support queries and escalations Deploying and managing AzureApp Services and Blob Storage Supporting and maintaining Azure SQL Databases Working with CI/CD pipelines and cloud-based apps Acting as the final escalation point before engineering/development teams … ensure high system availability Providing support during rollouts and upgrades (remote and on-site) Participating in an on-call rota for enhanced client support Requirements: Strong background in Azure cloud services, infrastructure and application support Experience with AppService, Blob Storage, SQL DB, Azure AD, and Entra Ability to troubleshoot, escalate, and More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure 3rd Line Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support for software related … issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective meeting it’s SLAs. Troubleshooting and resolving complex Azure SaaS related issues. Maintaining a high degree … of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. AzureAppService: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. More ❯