Head of Cloud Services
- Hiring Organisation
- Ampa Group
- Location
- Birmingham, England, United Kingdom
change processes integrated with ITSM.Define and manage SLAs, SLOs, and OLAs, ensuring service health and capacity planning.Ensure effective observability (Azure Monitor, Log Analytics, App Insights) and continuous improvement.Security & DevSecOpsPartner with Information Security to embed secure-by-design principles and shift-left practices.Integrate automated guardrails (e.g. … YAML pipelinesSecurity & IAM - Entra ID, Conditional Access, PIM, Azure Policy, Defender for Cloud, Key VaultObservability - Azure Monitor, Log Analytics, Application Insights, SentinelNetworking - vWAN/vHub, Firewalls, Private Link, ExpressRoute/VPN, DNS, WAFOps & ITSM - ITSM tooling (e.g., ServiceNow), CMDB, runbooks ...