Tier III Support Technician
- Location
- North Shields, England, United Kingdom
service management environmentExperience managing incidents, service requests, and escalations using a ticketing systemStrong troubleshooting skills across Windows desktop and server environmentsExperience managing Active Directory, Azure AD, and Microsoft 365 environmentsStrong understanding of networking fundamentals and troubleshootingExperience analysing system logs and performing root cause analysisExperience supporting virtualization platforms and server ...