2 of 2 Azure Jobs in Rayleigh

line with agreed service levels. Supporting the implementation and ongoing management of a new ITSM helpdesk and change management platform. Maintaining and supporting Microsoft Azure environments and infrastructure. Managing user lifecycle activities, including onboarding, offboarding, hardware deployment and user access. Working closely with internal stakeholders to improve IT processes … similar leadership role. Strong working knowledge of ITIL frameworks and ITSM best practices. Experience implementing or supporting ITSM/helpdesk platforms. Knowledge of Microsoft Azure infrastructure, including cloud migration and Azure Landing Zones. Experience working within a regulated environment with a strong understanding of security, device management ...

requests Line managing IT support engineers, including on-the-job training and cover arrangements Implementing a new ITSM helpdesk and change management system Supporting Azure environments and infrastructure, including on-premise to cloud migration Working with internal teams to streamline IT support and improve operational efficiency Defining and delivering … business workflow system A track record of working with internal business teams to streamline IT support Experience with on-premise to cloud migration, particularly Azure, including familiarity with Microsoft's landing zones infrastructure Experience operating in a highly regulated environment, with a clear understanding of device management, security policies ...