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improvement. Maintain and update bot-related technical documentation, workflows, and knowledge bases. Provide training and support to internal teams on bot functionalities and troubleshooting best practices. Collaborate with Microsoft Azure teams to leverage new features and updates for the Microsoft Health Bot. What experience and skills are we looking for? This role is perfect for someone with experience in … system integration, and healthcare technologies who thrives in a fast-paced, mission-driven environment. Experience working in healthcare technology or telehealth platforms. Hands-on experience with Microsoft Health Bot, Azure Bot Framework, or similar chatbot platforms. Strong knowledge of API integrations, webhooks, and data exchange protocols. Experience with Azure services (e.g., Azure Cognitive Services, Azure Bot … Service, and Azure Functions). Understanding of NLP, AI-based conversation design, and chatbot analytics. Familiarity with healthcare interoperability standards (FHIR, HL7, etc.). Knowledge of Microsoft Power Virtual Agents and Power Automate. Azure or Microsoft Health Bot-related certifications. Experience with patient engagement tools or contact center software. 2+ years of experience in chatbot integration, AI-driven More ❯