Service Desk Engineer
- Hiring Organisation
- Nextech
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
great opportunity for an experienced, customer-focused Senior Service Desk Engineer to join a growing MSP supporting a mix of on-premises and Azure customer environments. As Senior Service Desk Engineer , you'll need a genuine passion for problem-solving and a customer-first mindset, comfortable balancing hands … Senior Service Desk Engineer will: Act as technical point of contact for incidents and service requests Own major incidents end-to-end across Azure and on-prem infrastructure, from triage through resolution and post-incident review Investigate root causes of recurring or high impact issues and deliver permanent fixes ...